Brand Story: FINDING UNICORN

FINDING UNICORN is a well-known art trend culture company, carrying the idea and goal of'enabling the young to discover and enjoy the spiritual satisfaction brought by art trend culture'. It has been committed to continuously digging and incubating braw art trend IPs, as well as the unique creative soul behind these IPs.

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Questions you may often ask

FAQ

What's a *Blind Box*?

Blind Box refers to the type of sealed packaging that keeps the contents of the toy a mystery until you open it. Blind boxes typically come in a Series that are made up of a variety of different figures / designs that are usually depicted on the side of the box listed along with the odds of finding each one. Some are rarer than others and some are even super rare and hard to find. These are referred to as *secret* or *chase* figures.

How long will I receive my order?

We provide standard shipping, when you shopping, the page will display the available logistics according to your destination, you can choose among them.

If I order 2 will they be different?

Hello, although there is a high likelihood you will not get a duplicate, there is no way to guarantee that.

If I buy 14, will I get the full series?

No, usually there are 14 items in each series, if you fill in the quantity of 14, it will comes a whole set and 2 single box together, the single box might or might not be repeated. You can fill in the quantity of 12 to order a whole set.

When will my order ship?

Confirmed orders usually process within 7 business working days (Except for the pre-sale orders). Once your order is ready to ship, you will receive the notify information through email.

What if the item I received is damaged?

If the item you received has a significant manufacturing defect (e.g. the product is broken or missing parts), we'll be happy to exchange it for the same non-damaged item; if the item is no longer in stock, it may be exchanged for another item of equal value or a refund may be issued. Please direct all return inquiries to (temo@cho-onetoys.com) and attach related photo of damaged item within Three (3) DAYS from the date of receipt. Defects request will be subjected to approval once sent.